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April 25, 2007

Comcast Woes

My so-called high-speed internet has been going in and out for three days now (and I'm not alone). Today, it went down for the count and the cable company is finally admitting that there's a problem. They're sending someone out, but not until tomorrow. Until I get back up and running again, it'll probably be pretty quiet here (at the moment, I'm poaching off a neighbor's signal, which I'm grateful to have, but it's awfully slow, and I don't want to bogart the wi-fi).

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Posted by alice at April 25, 2007 1:09 PM

Comments

Comcast is horrible for service quality. They always blame the end user first and 9 times out of 10 it's their problem. Good luck getting back to the Internet in a timely fashion.

Posted by: Jamison at April 25, 2007 1:43 PM

I agree, at least as far as dealing with Comcast on the phone is concerned -- it took me THREE days to convince them the problem was in their equipment this time, and that's pretty typical. OTOH, the guys they send out into the field have been, so far anyway, consistently nice.

Posted by: alice at April 26, 2007 6:49 PM

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